Recruiting: Volunteer Hosts

Roundhouse Volunteer Host Position


Roundhouse empowers members to make a positive impact on the world through our coworking space, programs, resources and community of changemakers. We’re located in Allard Hall at MacEwan University and proud to collaborate with the Social Innovation Institute to offer opportunities for changemakers of all backgrounds to grow their world changing ideas.


We’re looking for volunteers to join our community as welcome desk hosts starting September 2018. The host position is designed to support our operations and most importantly, guarantee second-to-none member and guest experiences. Volunteer hosts must commit to a weekly three hour shift.


What the volunteer host is responsible for:

  • Creating extraordinary member and guest experiences

  • Educating members, guests and visitors about Roundhouse and the Social Innovation Institute

  • Keeping the space clean and tidy including light housekeeping duties.


Day-to-day activities will include:

  • Greeting visitors

  • Facilitating check-in/out of guests and members

  • Answering and redirecting phone inquiries

  • Providing basic tech assistance for meeting and event space renters

  • Supporting events including set-up, tear-down, logistics and providing Roundhouse information as needed

  • Unpacking and organizing deliveries

  • Supporting space rental clients as needed.


Qualities:

  • Adaptable, friendly and generally eager to help and connect people to resources

  • Experience volunteering and/or working in customer service roles

  • A genuine interest in changemaking, social innovation and/or social enterprise

  • Basic tech knowledge, or a willingness to learn (we use Nexudus, G-Suite, and Slack to manage our documents, bookings and communications)

  • Dependability and punctuality



This volunteer position would be expected to work a minimum 3 hour shift, weekly, for a minimum of 6 months in exchange for a monthly Hot Desk 100 Membership (more about Hot Desk 100). All successful applicants must attend volunteer host training. Volunteer hosts must be 18 years of age or older and have valid government issued identification.  


To apply send the following documents to [email protected]:

  • Letter of interest, up to 250 words

  • Up to date resume or CV

  • Two references


Please apply by 5pm on September 17, 2018. Only successful applicants will be contacted for an interview.